Return & Exchange Policy

At Flaabo, your satisfaction is our top priority. If something isn’t right, we’re here to make it better with our easy 3-day return and exchange policy.

✅ Eligibility for Return or Exchange

You can request a return or exchange if:

  • The product is damaged, defective, or different from what you ordered.
  • You received the wrong size, color, or item.
  • You are not satisfied and want to exchange it for another product (available for selected categories).
⏳ Requests must be made within 3 days of receiving your order.

🚫 Non-Returnable Items

We do not accept returns or exchanges for:

  • Products that are worn, washed, altered, or damaged after delivery.
  • Items marked as Final Sale, Non-Returnable, or Clearance.
  • Accessories (unless damaged or incorrect).

🔁 How to Request a Return or Exchange

  1. Contact us via Email or WhatsApp/Call:
  2. Provide the following details:
    • Order ID
    • Reason for return/exchange
    • Supporting photo(s) in case of damage or wrong item
  3. Follow the guidance: Our team will guide you through the process and arrange pickup (if eligible).

🚚 Return Pickup & Shipping

  • We offer free reverse pickup from your address in most serviceable pin codes.
  • In some cases, you may be asked to self-ship. If so, we will reimburse the shipping charges (up to a defined limit).

💸 Refunds

  • Refunds are processed once the returned item passes quality checks.
  • The amount will be refunded to your original payment method within 5–7 business days.
  • For COD orders, we will request your bank details for a refund via NEFT.

🔄 Exchange Process

  • Once your returned item is received and approved, your exchange will be shipped within 2–3 working days.
  • Exchanges are subject to product availability.

ℹ️ Important Notes

  • Items must be returned in their original packaging with all tags intact.
  • Flaabo reserves the right to reject returns that do not meet our quality standards.

👋 Need Help?

Our support team is available 24/7.

📧 Email: support@flaabo.com

🌐 Visit: www.flaabo.com